Specialized Crisis Services

Specially trained crisis counselors are available 24 hours a day in Tennessee to respond to crises rapidly and effectively.

The Youth Villages Specialized Crisis Services staff provides assessment and evaluation of children and youth, up to age 18, who are experiencing a psychiatric emergency across the state of Tennessee.

Begun in June 2003, the program employs more than 60 staff members working from offices and satellite locations statewide.* These locations are strategically located to provide faster response times for calls that require face-to-face crisis assessments.

East (orange) area: 866-791-9224
Southeast (purple) area: 866-791-9225
Upper Cumberland (aqua blue) area: 866-791-9223
North Middle (yellow) area: 866-791-9221
South Middle (red) area:866-791-9222
Rural West (green) area: 866-791-9227
Memphis (blue) area: 866-791-9226

Youth Villages is not the crisis services provider in the gray areas on the map. We encourage you to call the Tennessee Statewide Crisis Hotline, 1-855-CRISIS-1 or (1-855-274-7471). If it is an emergency, call 911.

When do I Call Specialized Crisis Services?

Call for psychiatric emergencies when a child or adolescent:

• Expresses serious suicidal or homicidal thoughts or behaviors
• Experiences severe depression
• Exhibits bizarre behavior, disorientation, confusion or hallucinations
• Acts in a destructive manner or is otherwise out of control

Always call when psychiatric hospitalization is being considered.