Specialized Crisis Services
Specially trained crisis counselors are available 24 hours a day in Tennessee to respond to crises rapidly and effectively.
The Youth Villages Specialized Crisis Services staff provides assessment and evaluation of children and youth, up to age 18, who are experiencing a psychiatric emergency across the state of Tennessee.
Begun in June 2003, the program employs more than 60 staff members working from offices and satellite locations statewide.* These locations are strategically located to provide faster response times for calls that require face-to-face crisis assessments.
East area: 866-791-9224
Southeast area: 866-791-9225
Upper Cumberland area: 866-791-9223
North Middle area: 866-791-9221
South Middle area:866-791-9222
Rural West area: 866-791-9227
Memphis area: 866-791-9226
Youth Villages is not the crisis services provider in the gray areas on the map. We encourage you to call the Tennessee Statewide Crisis Hotline, 1-855-CRISIS-1 or 1-855 (274-7471). If it is an emergency, call 911.
When do I Call Specialized Crisis Services?
Call for psychiatric emergencies when a child or adolescent:
- Expresses serious suicidal or homicidal thoughts or behaviors
- Experiences severe depression
- Exhibits bizarre behavior, disorientation, confusion or hallucinations
- Acts in a destructive manner or is otherwise out of control
Always call when psychiatric hospitalization is being considered.
Tennessee Statewide Crisis Hotline
1-855-CRISIS-1 or 1-855 (274-7471)
Text “TN” to 741741
National Suicide Prevention Hotline
1-800-273-TALK or 1-800 (273-8255)